1. Acceptance of these Terms
By accessing or using this website (the “Site”), you agree to be bound by these Terms & Conditions (the “Terms”). If you do not agree, do not use the Site. These Terms are provided by ESB SERVICES SRL (“ESB SERVICES SRL”, “we”, “us”, or “our”). Our Privacy Policy forms part of these Terms and explains how we process personal data.
Minimum age: you must be at least 16 years old to use the Site. If you are under 18, you confirm that you have permission from a parent or legal guardian to use the Site and to submit a registration request.
2. Education-only service and important disclaimers
ESB SERVICES SRL is an independent online education provider. We deliver professional learning programs focused on workplace skills, business administration, communication, leadership development, digital productivity, project coordination, and professional development. All services are provided online.
- We do not provide financial services or investment advice.
- We do not provide legal services or legal advice.
- We do not provide accounting or tax services.
- We do not provide immigration assistance.
- We do not provide employment placement or recruitment services.
- We do not provide IT managed services, software development, or cybersecurity services.
- We do not provide management consulting.
- We do not provide government-recognized certification services.
Participation in our educational programs does not guarantee employment, promotions, salary increases, certifications, business success, or financial outcomes. Learners remain responsible for independently applying acquired knowledge in their own context.
3. Description of the Site and services
The Site provides information about our online courses, programs, workshops, and learning resources, and it enables prospective learners to submit registration requests or inquiries using our online forms. Content may include descriptions of program duration, outlines, learning objectives, and examples of educational templates or exercises.
We may update, change, or discontinue the Site (or any part of it) at any time, including the structure of program pages, the availability of resources, or the format of registration processes. We do not guarantee that any specific program will always be available.
4. Registration requests and communications
When you submit a registration request or inquiry, you agree to provide accurate contact information and to avoid including sensitive personal data in free-text fields. We use your submission to respond, clarify program fit, and coordinate enrollment steps.
Response times are not guaranteed, but we aim to reply within one business day. Communications may be delivered by email and, if you provide a phone number, by phone. You can contact us directly at [email protected].
5. Acceptable use
You agree to use the Site responsibly and in compliance with applicable laws. In particular, you agree not to:
- Use the Site for unlawful, fraudulent, or misleading purposes.
- Attempt to bypass or interfere with security, anti-spam, or rate-limiting controls.
- Probe, scan, or test the vulnerability of the Site or any related system.
- Introduce malware, harmful code, or attempts to phish credentials.
- Scrape, crawl, or harvest content or data using automated tools without our prior written permission.
- Impersonate another person or misrepresent your affiliation.
- Submit false or abusive content through our forms.
- Use the Site in a way that could disable, overburden, or impair it.
6. Intellectual property
The Site and its content, including text, layouts, program descriptions, templates, worksheets, logos, graphics, and code, are owned by or licensed to ESB SERVICES SRL and are protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable, revocable license to access the Site for personal, non-commercial use.
You may not copy, reproduce, modify, distribute, publicly display, or create derivative works from our content without our prior written permission, except as allowed by mandatory law.
7. Third-party services and links
The Site may reference third-party services used to deliver site functionality or to provide optional learning tools. Any third-party link is provided for convenience only. We do not control third-party sites and are not responsible for their content, policies, or availability. Your use of third-party services is at your own risk and subject to their terms.
8. Disclaimer of warranties
The Site and all content are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, ESB SERVICES SRL disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.
We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Content is provided for educational and informational purposes and should be applied with professional judgment.
9. Limitation of liability
To the maximum extent permitted by applicable law, ESB SERVICES SRL will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of (or inability to use) the Site or any content.
To the extent that ESB SERVICES SRL is found liable for any claim, our total liability for all claims in the aggregate will not exceed the greater of (a) the amounts you paid to ESB SERVICES SRL in the 12 months before the event giving rise to the claim, or (b) €100.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for fraud or wilful misconduct.
10. Indemnification
You agree to indemnify, defend, and hold harmless ESB SERVICES SRL, its directors, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the Site; (b) your submission of content through our forms; (c) your violation of these Terms; or (d) your infringement of any rights of a third party.
11. Force majeure
ESB SERVICES SRL will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, governmental actions, internet or telecommunications outages, power failures, cyberattacks, or failures of hosting or cloud service providers.
12. International use
ESB SERVICES SRL is established in Italy and operates an online education service for learners across Canada. We make no representation that the Site is appropriate or legally available in all jurisdictions. You are responsible for ensuring that your access to the Site is lawful where you are located.
13. Governing law and jurisdiction (Italy)
These Terms are governed by the laws of Italy, without regard to conflict-of-law principles. Any dispute arising from or relating to these Terms or the Site will be submitted to the exclusive jurisdiction of the courts of Milan, Italy, unless mandatory consumer protection rules provide otherwise.
If you are a consumer resident in the European Union, you may also benefit from mandatory rights under the consumer protection laws of your country of residence. Nothing in these Terms limits those rights.
14. Dispute resolution
Before starting formal proceedings, you agree to contact us and provide a brief written description of the issue so we can attempt to resolve it informally. Unless urgent relief is required, both parties will allow a 30-day period from the first notice to try to resolve the dispute.
15. Termination
We may suspend or terminate your access to the Site at any time if we reasonably believe you have violated these Terms, created risk for other users, or attempted to interfere with the Site’s security or operation. Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law will survive termination.
16. Severability
If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
17. Entire agreement
These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and ESB SERVICES SRL regarding the Site and supersede any prior agreements or understandings on the same subject matter.
18. Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.
19. No waiver
If ESB SERVICES SRL does not enforce a provision of these Terms, that will not be considered a waiver of our right to enforce that provision later.
20. Modifications to these Terms
We may update these Terms from time to time. Changes take effect 14 days after they are posted on this page, unless a change is required by law or is effective immediately for security reasons. The “Last Updated” date above shows when the latest revision was published.
21. Electronic communications
You agree that communications and notices related to the Site may be provided electronically. Where your consent or acknowledgement is requested through the Site, your action (such as checking a consent box) can constitute an electronic signature to the extent permitted by law.
22. Contact
If you have questions about these Terms, contact:
ESB SERVICES SRL
Piazza della Repubblica, 32
20124 Milano (MI), Italy
Phone: +39 02 8295 7431
Email: [email protected]